Retail management Bank PO MCQ Questions With Answers Quiz Questions

1. COVID-19 is a health and economic crisis that has a sustainable impact on:

A consumer attitudes B consumer preference C consumer buying decision D All of these

2. Suppliers sell through a moderate number of retailers

A Intensive Distribution B Exclusive Distribution C Selective Distribution D None of these

3. Pays attention on selling the products that are tangible in nature

A Value Delivery System B Service Retailing C Goods Retailing D Rented Goods Service

4. Focus on selling service line

A Specialty store B Warehouse store C Supercenter D Combination store

5. Groups of consumers and individuals can be identified in term such demographics as:

A Stakeholder B Genders C Competitors D Supplier

6. According to Philip Kotler, definition of retail is the

A marketing mix (4P's) including price, product, promotion and price. B concept of selling goods or service in the outlet mall. C activities involved in selling goods or services to the final consumers for personal, non-business use. D activities involved in creating brand awareness among new potential customers.

7. _______________ environment for retailing comprises the overall economy including business cycles, consumer income and spending patterns.

A Economics B Political C Demographic D Technology

8. Buying behavior process includes, 1. Need recognition, 2. _____________ , 3. evaluation of alternatives, 4. purchase decision and 5. Post-purchase behavior

A Cognitive Dissonance B information search C enjoying the product D all the above

9. A self service food store with grocery, meat, and produce departments and minimum annual sales of 2 million

A Supermarket B Convenience Store C Conventional Supermarket D Food based Superstore

10. Termed as the analysis, planning, acquisition, handling and control of merchandise investment of retail operation.

A Retail Merchandising B Merchandising C Merchandise Management

11. Bundle of profits that are offered to customers through a distribution channel

A Value B Sales Promotion C Customer Service D Value Chain

12. One of the characteristics of oligopolistic competition is

A relatively many sellers. B many small firms who follow the lead of a few larger firms. C only one market leader conquer the entire industry. D any action by two or more seller is expected to be noticed and reacted to by the other sellers.

13. Forever 21 is an example of a _______________.

A branch store B flagship Store C chain store D anchor store

14. A retailer sell raw materials.

A True B False

15. The Foremost stage of the consumer buying decision-making process as Proposed by John Dewey

A Need Recognition B Information Search C Evaluating Alternatives D Purchase Decision

16. The followings are consumer influences, EXCEPT

A culture B motivation C feelings D store ambience

17. Any individual who purchases goods and services from the market for his/her end-use is called a..................

A Customer B Purchaser C Consumer D All these

18. _________________ refers to the buying behavior of final consumers.

A Consumer buyer behavior B Target market buying C Market segment buying D Business buying behavior

19. He said that retailing includes all activities in selling goods or services to the final consumers for personal, non-business use.

A Sam Walton B Phillip Kotler C FW Taylor D Adam Smith

20. A retail firm owned by its customer members

A Non-cooperator Customer B Consumer Cooperative C Marketing Cooperative D Producer Cooperative

21. It refers to when multiple outlets are under common ownership.

A Franchises B Chain Stores C Hypermarket D Convenience Store

22. Combining separately of owned companies

A Diversification B Mergers C Downsizing D Cost-Containment