CBSE Class 12 Business Studies Controlling Quiz 2

1. The comparison of actual performance with the planned performance becomes easier if the standards are set in

A Qualitative terms B Quantitative terms C Either of the above D None of the above

2. Identify the correct sequence of the steps involved in the controlling process.

A Measurement of actual performance, Taking corrective action, Setting performance standards, Comparison of actual performance with standards, Analysing deviations B Comparison of actual performance with standards, Setting performance standards. Measurement of actual performance, Analysing deviations, Taking corrective action C Setting performance standards, Measurement of actual performance, Comparison of actual performance with standards, Analysing deviations, Taking corrective action D Taking corrective action, Measurement of actual performance, Comparison of actual performance with standards, Analysing deviations, Setting performance standards

3. Deviations are said to be positive in nature when

A Planned performance is more than the actual performance B Actual performance is more than the planned performance C Both planned and actual performances are same D None of the above

4. The controlling function is performed by

A Top level management B Lower level management C Middle level management D All of the above

5. Om Prakash has set up a small business unit for the manufacturing of detergent. In order to market the detergent in the local residential areas, he has appointed a team of ten salesmen. Each salesman is expected to sell at least 200 units of the detergent within a week’s time. Identify the point of importance of controlling being highlighted in the above case.

A Controlling helps in judging accuracy of standards. B It ensures efficient use of resources. C It helps in improving employee motivation. D It facilitates co-ordination in action.

6. Which of the following is not an importance of controlling function?

A It ensures order and discipline. B It restricts co-ordination in action. C It helps in judging accuracy of standards. D It improves employee motivation.

7. Yash runs a logistic company. The Tour Incharges of each trip in the company are expected to submit a report to the Event Manager on the completion of every trip. Identify the step in the controlling process being described in the above lines.

A Setting of standards B Measurement of actual performance C Taking corrective action D Analysing the deviations

8. Controlling is known as a backward-looking function because

A It relates to future course of action. B It is like a post-mortem of the past activities C To find out deviation, it aims at improving future performance. D All of the above

9. In an artificial plants manufacturing unit, the standard output set for a worker is 50 units per day. Dinesh produces 48 units in one day. In the given case, the value of deviation is

A -2 B + 2 C 98 D None of the above

10. This concept of Control Management is based on the belief that if you try to control everything, you may end up controlling nothing.

A Critical point control B Key result areas C Management by exception D Deviations